Privacy Policy

 

 

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

 

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator's contact details in the “Information on the controller” section of this privacy policy.

 

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may be data that you enter in a contact form, for example.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.

 

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.

 

What rights do you have with regard to your data?

After personal identification, you have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data in writing.

If you have given your consent to data processing, you can revoke this consent in writing at any time for the future. You also have the right, under certain circumstances, to request in writing that the processing of your personal data be restricted. You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time with further questions on the subject of data protection (Datenschutz@sep.de).

 

Analysis tools and tools from third-party providers

When you visit this website, your surfing behavior may be statistically evaluated. This is mainly done using analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

 

We host the content of our website with the following provider:

Hetzner

The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (hereinafter referred to as Hetzner). Details can be found in Hetzner's privacy policy:

https://www.hetzner.com/de/rechtliches/datenschutz.

 

The use of Hetzner is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in displaying our website as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG (https://dejure.org/gesetze/TDDDG/25.html), insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any tim

 

Order processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law, which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

 

Data privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with our privacy policy and the statutory data protection regulations.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

 

Note on the responsible entity

The controller responsible for data processing on this website is

SEP AG, Konrad-Zuse-Straße 5, 83607 Holzkirchen, Germany

Phone: +49 8024 46331-0 E-mail: info@sep.de

Susanne Moosreiner (CEO)

Thomas Hummel (Data Protection Officer)

 

Retention period

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was stored no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.

 

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TDDDG. Consent can be revoked at any time. If your data is required for

fulfillment of the contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

 

 

Recipients of personal data  

As part of our business activities, we work together with various external bodies. In some cases, it is also necessary to transfer personal data to these external bodies. We only pass on personal data to external bodies if this is necessary in the context of contract fulfillment or pre-contract fulfillment, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest in the transfer in accordance with Art. 6 para. 1 lit. f GDPR or if another legal basis permits the transfer of data. When using processors, we only pass on our customers' personal data on the basis of a valid contract for order processing. In the case of joint processing, a joint processing agreement is concluded.

 

Revocation of your consent to data processing.

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

 

Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

 

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

 

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

 

Right to data transferability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.  

 

Information, correction and deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time. You can contact us at any time if you have further questions on the subject of personal data.

 

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the review, you have the right to request that the processing of your personal data be restricted. If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.

 

If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure. If you have lodged an objection in accordance with Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

 

If you have restricted the processing of your personal data, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

 

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

 

Cookies

Our Internet pages use so-called “cookies”. Cookies are small data packets and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

You can find out which cookies and services are used on this website in this privacy policy.

 

Contact formula

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.

 

Matomo

This website uses the open source web analysis service Matomo.

With the help of Matomo, we are able to collect and analyze data about the use of our website by website visitors. This enables us to find out, among other things, when which pages were accessed and from which region. We also record various log files (e.g. IP address, referrer, browser and operating system used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).

The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user behavior in order to optimize both its website and its advertising. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

 

IP anonymization

We use IP anonymization for the analysis with Matomo. Your IP address is shortened before the analysis so that it can no longer be clearly assigned to you.

 

Hosting

We host Matomo exclusively on our own servers so that all analysis data remains with us and is not passed on.

 

 

Google Analytics 4

This is a service provided by Google Ireland Limited (G Gordon House, Barrow Street, Dublin 4, Ireland) to analyze the surfing behavior of our users. GA4 places a cookie on the user's computer (for cookies, see above).  

  • Purpose of the data: Tracking, conversion tracking, analysis
  • Personal data collected by the service:
  • The IP address of the user's accessing system
  • The website accessed
  • The website from which the user came to the accessed website (referrer)
  • The subpages that are accessed from the accessed website
  • The time spent on the website
  • The frequency with which the website is accessed
  •  Browser
  •  Secondary version of the browser
  •  User agent string of the browser
  • Operating system
  • Device brand
  • Device model
  • Device name
  • Screen resolution
  • City

 

    • Legal basis for the processing of data: After consent of the user Art. 6 para. 1 sentence 1 lit. a GDPR
    • Recipient of the collected data: Meta Platforms Ireland Ltd, Meta Platforms Inc.
    • Duration of storage, objection and removal options: The data is deleted as soon as it is no longer required for our recording purposes. IP and cookie information is deleted by Google after 9 and 18 months respectively.
    • Further information: policies.google.com/privacy 
    • Technology used: Cookie

Google Ads

This advertising service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is used to display personalized or non-personalized advertising to users. By selecting Google ads that refer to our website, Google sets a cookie that is evaluated by us for various purposes. Among other things, this enables us and Google to track whether visitors have reached our website via Ads ads.

  • Purpose of the data: Advertising, analysis, provision of services, statistics
  • Personal data collected by the service:
  • Viewed advertisements
  • Cookie ID
  • Date and time of the visit
  • Device information
  • Geographical location
  • IP address
  • Search terms
  • Advertising displayed
  • Customer ID
  • Impressions
  • Online identifiers
  • Browser information
    • Legal basis for the processing of data: After consent of the user Art. 6 para. 1 sentence 1 lit. a GDPR
    • Recipients of the collected data: Alphabet Inc, Google LLC, Google Ireland Limited
    • Duration of storage, objection and removal options: The data is deleted as soon as it is no longer required for the purpose for which it was collected. You can object to interest-based advertising by Google at any time by clicking on the following opt-out link adssettings.google.com.
    • Further information: https://policies.google.com/technologies/cookies?hl=de  

 

  • Technology used: Cookie

Google Ads Conversion

This is a conversion marketing service from Google Ireland Limited (G Gordon House, Barrow Street, Dublin 4, Ireland), which can be used to measure the success of advertising campaigns.

  • Purpose of the data: Advertising, conversion tracking
  • Personal data collected by the service:
  • Cookie ID
    • Date and time of the visit
    • Device information
    • IP address
    • Information about the operating system
    • Referrer URL
    • Web request
    • Browser information
    • Legal basis for the processing of data: After consent of the user Art. 6 para. 1 sentence 1 lit. a GDPR
    • Recipients of the collected data: Alphabet Inc, Google LLC, Google Ireland Limited
    • Duration of storage, objection and removal options: The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.
    • Further information: https://policies.google.com/technologies/cookies?hl=en-US  
    • Technology used: Cookie

 

 

Google Ads Remarketing

This is a remarketing service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) to display targeted advertising to users on other websites even after they have visited the website. Remarketing allows users of the website to see interest-based advertisements on other websites within the Google Display Network, for example in Google Search or on YouTube. Google Ads Remarketing allows users to see targeted advertising even after they have left the website they have already visited.

 

  • Purpose of the data: Remarketing, advertising, tracking user action
  • Personal data collected by the service: 
    • Duration of visit
    • IP address
    • Pages visited
    • Content in which the user is interested
    • Website usage
    • Referrer URL
    • Advertising identifier
    • Date and time of the visit
    • Device information
    • Browser information
  • Legal basis for the processing of data: After consent of the user Art. 6 para. 1 sentence 1 lit. a GDPR
  • Recipients of the collected data: Alphabet Inc, Google LLC, Google Ireland Limited
  • Duration of storage, possibility of objection and removal: The duration of the storage of the data is as long as the duration of the stated processing purposes of the data. If the data is no longer required for the specified processing purposes, it will be deleted.
  • Further information: https://policies.google.com/technologies/cookies?hl=en-US
  • Technology used: Cookie

 

LinkedIn Insights Tag

This is a conversion tracking and retargeting service provided by LinkedIn Ireland Unlimited Company (Wilton Place, Dublin 2, Ireland). The LinkedIn Insights Tag makes it possible to analyze the behavior of users who reach our website via LinkedIn.

    • Purpose of the data: Marketing, retargeting, analysis
    • Personal data collected by the service:
    • Device information
    • IP address
    • Referrer URL
    • Timestamp
    • Browser information
    • Legal basis for the processing of data: After consent of the user Art. 6 para. 1 sentence 1 lit. a GDPR
    • Recipient of the collected data: LinkedIn Ireland Unlimited Company
    • Duration of storage, objection and removal options: The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Collected data will be deleted after 90 days at the latest.
    • Further information: https://www.linkedin.com/legal/cookie_policy?src=li-other&veh=www.linkedin.com  
  • Technology used: Cookie

 

 

 

YouTube with enhanced data protection

This website integrates videos from the YouTube website. The operator of the website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

 

When you visit one of these websites on which YouTube is integrated, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

 

We use YouTube in extended data protection mode. According to YouTube, videos that are played in extended data protection mode are not used to personalize surfing on YouTube. Ads that are played in extended data protection mode are also not personalized. No cookies are set in extended data protection mode. Instead, however, so-called local storage elements are stored in the user's browser, which contain personal data similar to cookies and can be used for recognition. Details on the extended data protection mode can be found here:

https://support.google.com/youtube/answer/171780.

 

If necessary, further data processing operations may be triggered after the activation of a YouTube video

be triggered, over which we have no influence. The use of YouTube is in the interest of an appealing presentation of our online offers.

 

This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

 

Further information about data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy?hl=de.

 

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

 

Madixel

This website uses the MADixel analysis tool from MADixel GmbH (Königsdorfer Straße 25, 82515 Wolfratshausen, Germany) to determine which companies have visited the website. Tracking is limited exclusively to companies. MADIXEL compares the IP address of a website visitor with the known IP addresses of companies using databases, some of which are publicly accessible. If there is a match, certain generally accessible company data is processed and made available to the website operator on a platform. The comparison is carried out using an encrypted function known as hashing. Access from private individuals is filtered out in advance in a pre-selection process. If it is a private IP address, neither storage nor identification takes place. A cookie is only set on the end devices of website visitors if the user actively clicks on the "Deactivate tracking" function. The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR.